The digital future of gastronomy

Digital change is a global trend that doesn't stop at the gastronomy and hotel industry. We have summarized the trends you should be focusing on in front of and behind the stove here.

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A brief overview

The catering industry is undergoing a profound digital transformation. From online ordering and payment systems to digital menus and smart inventory management, digital solutions are permeating almost every area. These developments offer numerous benefits, but also harbour some risks that need to be avoided.

Digitalisation is not just a trend, but a necessity in order to remain competitive and be successful in the long term. MenuTecs offers a number of functions that support you in this process.

Digitalisation in the gastronomy - an investment in the future!

We can help you with this process.

Increase efficiency
Increase efficiency

How gastronomy is optimising its processes

Efficiency is the key to success in gastronomy, especially in times when resources are scarce and competition is increasing. Digital solutions help to streamline workflows and save time.

Digitalization is revolutionizing processes in the hospitality industry and is leading to a significant increase in efficiency. Digital cash register systems automate ordering processes, invoice creation and payment processing. This minimizes errors and reduces employee working time. Intelligent inventory management systems enable precise inventory monitoring and prevent stockouts. By using digital tools, restaurateurs can automate and optimize numerous processes.

Ordering and payment systems

Inventory management

  • Precise inventory monitoring - By using barcode scanners and software solutions, the current inventory can be viewed at any time.
  • Minimize food waste - Optimal inventory management helps reduce food loss and save costs.
  • Order optimization - The software automatically suggests reorders and thus optimizes supply chains.

Personnel planning

  • Digital duty rosters - The creation and management of duty rosters is made easier by software solutions.
  • Time recording - Employees' working hours can be recorded digitally and used for payroll accounting.
  • Optimal personnel deployment planning - By analyzing historical data, personnel deployment can be optimally planned.

However, choosing the right software is just as important as using it correctly. Factors such as costs and adapting internal processes play a key role.

Reduce costs
Reduce costs

Reducing costs with smart tools

Digital tools help to reduce costs and increase sales at the same time. However, it is not enough to simply purchase software. Processes must also be optimised at the same time.

Digitalization helps to reduce operating costs in the catering industry. Optimized inventory management can reduce food waste. Digital marketing measures enable targeted communication with the target group and thus reduce expenditure on traditional advertising measures. Digital solutions can also help to reduce energy consumption, for example through intelligent control of lighting and air conditioning systems.

Energy management

  • Intelligent control - Lighting, heating and cooling can be controlled in an energy-efficient manner.
  • Consumption analysis - Energy consumption can be precisely analyzed and optimization potential can be uncovered.

Marketing

  • Social media marketing - High-reach and cost-effective advertising on social networks.
  • Email marketing - Personalized emails for existing and new customers.
  • Online Reviews - Actively manage online reviews to improve your image.

Order management

  • Reduction of incorrect orders - Digital ordering systems minimize errors.
  • Optimal supply chains - Accurate demand planning reduces storage costs and food waste.

Overall, it is clear that digitalization in the catering industry is a versatile tool for reducing costs and increasing efficiency.

Increase sales
Increase sales

Increasing sales through digital menus

The menu is a restaurant's calling card. Digital menus can sustainably increase guest satisfaction and sales.

Attractive presentations and additional information can make it easier to entice guests to order additional products or larger portions. Upselling strategies , such as recommending side dishes or drinks, can be implemented efficiently with digital tools, regardless of employee motivation.

In addition, personalized recommendations based on previous orders can increase the average order value. Digital menus also make it possible to highlight seasonal offers or daily specials and thus stimulate demand.

Upselling and cross-selling

  • Recommendations - Guests are specifically informed about suitable additional products.
  • Combinations - Dishes can be offered as attractive combinations.

Special offers and promotions

  • Daily specials - Daily changing offers attract not only guests from the surrounding area.
  • Seasonal offers - The use of seasonal products increases the attractiveness of the menu.

Visual Design

  • Attractive presentation - High-quality images have been proven to increase consumer behavior, especially among foreign guests.
  • Interactive elements - Guests can learn about the preparation or origin of the ingredients and filter by allergens and ingredients.

Digital menus are more than just a trend – they are the future and an integral part of modern gastronomy.

Customer satisfaction
Customer satisfaction

How digitalisation is revolutionising the customer experience

Today's guests are demanding and expect a personalised experience. Digital tools make it possible to fulfil individual wishes and raise customer satisfaction to a new level.

Such solutions contribute significantly to increasing customer satisfaction. Digital menus that display allergens, nutritional information or special dietary recommendations, for example, enable guests to make informed decisions. Mobile ordering systems offer the convenience of placing orders directly at the table or reserving in advance.

Personalized offers and loyalty programs strengthen customer loyalty and encourage repeat visits. Digital feedback tools allow guests to share their experiences directly. This not only gives companies the opportunity to conduct free marketing, but also offers the chance to respond quickly to suggestions and criticism.

Digital menus

  • Interactive menus - guests can find out about allergens, nutritional values and ingredients.
  • Multimedia content - pictures and videos make the dishes more vivid.
  • Individual customization - guests can put together their order according to their wishes.

Mobile orders

  • Order at the table - guests can conveniently place their order via an app or QR code.
  • Pre-orders - Guests can place their order in advance and save time.
  • Delivery services - The integration of delivery services enables easy ordering for take-away sales.

Customer loyalty programs

  • Digital loyalty cards - customers collect points and receive exclusive benefits.
  • Personalized offers - Customers receive targeted offers based on their preferences.
  • Feedback management - Guests can rate their experiences and provide feedback.

Here too, the selection of the appropriate solution plays a crucial role. Not every tool is suitable for every business model.

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Digitalization in gastronomy and hotel industry

The implementation of digital solutions not only optimises internal processes, but also improves the customer experience. The introduction of an online ordering system increases efficiency, reduces waiting times and also increases turnover from additional sales. In addition, a digital menu enables a targeted approach to the target group and promotes customer loyalty.